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Complaints

Whilst our complaints procedures are agreed at Trust level, and are consistent across all off our schools, the policy is rooted in school level contact and support at the earliest stages of a complaint or concern. 

The aim of this policy is to ensure that a concern or complaint by a parent/carer or member of the public is managed sympathetically, efficiently, at the appropriate level and resolved as soon as possible. Most concerns, where a parent/carer seeks intervention, reconsideration or some other action to be taken, can be resolved informally. As such, parents/carers should raise the concern initially with the Class Teacher, Deputy Headteacher and Headteacher in the first instance as a ‘stage 1’ complaint. Should the complaint not be resolved, then the complaint progresses to ‘stage 2’, with greater involvement of the Trust.

The full complaints policy and processes can be found at this link

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.

Admissions Consultation

Consultation on the Arrangements for Admission of Pupils to School in 2023-24

Corporation Road Primary School is undertaking a consultation exercise on the arrangements for the admission of pupils to school from September 2020.

The detailed proposals may be viewed from here

Written comments or queries about the proposals in the consultation can be made using the form on the admissions page

Comments and queries arising from the proposal will also be forwarded to Darlington Council’s Admissions Service, who administer the allocation of places on the school’s behalf.

The consultation opens on Monday 1st November and will end on Friday 10th December 2021.